Camera access is blocked

This message means you pressed Block when the browser asked for the camera, or your device blocks the camera for every app. Fix it in two places: the browser first, then the device.

1. Allow the camera in your browser

Chrome or Edge on a computer

1. Click the icon at the left of the address bar (a camera, a lock, or two sliders).
2. Set Camera and Microphone to Allow.
3. Reload the page.

Safari on iPhone or iPad

1. Open the Settings app.
2. Tap Apps, then Safari. On older iOS, scroll down to Safari.
3. Under Settings for websites, set Camera and Microphone to Ask or Allow.
4. Go back to Safari and reload the page.

Chrome on Android

1. Tap the icon at the left of the address bar, then Permissions.
2. Turn on Camera and Microphone.
3. Reload the page.

Safari on a Mac

1. In the menu bar, open Safari, then Settings for this website.
2. Set Camera and Microphone to Allow.
3. Reload the page.

2. Allow the camera on your device

If the browser already says Allow, your device is blocking it.

Windows

1. Open Settings, then Privacy & security, then Camera.
2. Turn on Camera access, Let apps access your camera, and Let desktop apps access your camera.
3. Do the same under Microphone.
4. Close every browser window, then open your link again.

Mac

1. Open System Settings, then Privacy & Security, then Camera.
2. Turn on your browser.
3. Do the same under Microphone.
4. Quit the browser fully (Command-Q), then open your link again.

iPhone or iPad

Open Settings, then Screen Time, then Content & Privacy Restrictions. If it is on, check that Camera is allowed.

Still stuck?

Reply to the email or text message that had your interview link. Tell your recruiter:

• the phone or computer you use
• the browser (Safari, Chrome, Firefox, or Edge)
• the exact message on your screen

They can send you a new link or help you finish.