No audio detected

The recording has video but the microphone picked up nothing. Fix it before you submit, or the recruiter cannot hear you.

1. Check that your microphone is not muted. Headsets and some keyboards have a mute button.
2. If you use headphones with a microphone, plug them in again or take them off.
3. Allow the microphone, not only the camera. See camera access is blocked.
4. Pick the right microphone. In Chrome, click the icon at the left of the address bar, then Site settings, then choose your microphone.
5. Press Retake and record the answer again.

If retakes are off for your interview, check the microphone on the practice question first. It is never sent.

Still stuck?

Reply to the email or text message that had your interview link. Tell your recruiter:

• the phone or computer you use
• the browser (Safari, Chrome, Firefox, or Edge)
• the exact message on your screen

They can send you a new link or help you finish.