Help for recruiters

Contact support

Sign in to the recruiter app and open Help. Send a message from there. We answer by email.

Get started

1. Start a free 14-day trial. No credit card.
2. Create a job and pick questions. Start from a template or write your own.
3. Set the answer time limit and whether candidates can retake.
4. Copy the interview link, or invite candidates by email.

Review and share

• Watch answers at 1x, 1.5x, or 2x.
• Rate candidates and comment for your team.
• Share a shortlist link. Clients and hiring managers do not need an account.

When a candidate is stuck

Send them deephire.com/help. It matches the message on their screen to the fix. The most common ones:

• Camera access is blocked
• Open your link in Safari or Chrome
• The upload stopped

If a candidate needs to start over, send them the interview link again.